How to Fix A Windows PC That Is Keep on Disconnecting to the Internet: 5 Troubleshooting Tips.
It's happened to all of us. You're working on a report for work, or you're in the middle of a heated game of online poker, and your computer just randomly disconnects from the Internet. After a few frustrating minutes of trying to reconnect, you give up and do something else.
Sound familiar? If your PC is constantly losing its connection to the Internet, here are five tips to help you fix your PC. So without further ado, let's get started!
1. Check your modem or router
Check your modem or router if you are constantly experiencing internet disconnection on your Windows PC. It could be that your router has malfunctioned and is not sending signals to your computer.
And modem or router issues are the most common reason your Internet keeps disconnecting.
If you are using a router, you need to make sure that it is plugged into a power source and your computer. You should also make sure that all cables are plugged in correctly and not loose.
You can also fix the router internet connection problems by doing the following:
- Press the power button of the modem or router and wait for it to shut down;
- Wait for at least 30 seconds;
- Turn the modem or router back on and wait for it to start working again;
- Check if you have now access to the Internet without any issues.
2. Check for common antivirus issues
Have you tried disabling your antivirus program?
Antivirus programs are designed to keep your computer safe and secure, but sometimes they can get too aggressive.
The moment it detects a virus, it will automatically launch itself to begin removing the threat—and that process consumes a lot of resources.
And many antivirus programs add functions to your Internet connection that can cause disconnections, causing conflict between your antivirus software and the network settings.
Many users have reported that their antivirus programs can interfere with their internet connectivity. If you have an antivirus program, try updating it and see if this solves your problem. If not, try to set your antivirus to ignore the internet connection or completely uninstall it.
And even if your antivirus software is up to date and functioning properly, there's no guarantee that it isn't blocking your internet connection. In some cases, it's not even the program's fault but rather an issue with how the software is configured.
So, when using Windows Defender, make sure it's up to date and scan for any problems. If you're using a different antivirus program, check its configuration options and look for updates or run a scan. You may also want to uninstall that third-party antivirus software to ensure it isn't causing issues with Windows Defender before trying again.
Also, sometimes your antivirus might be scanning for viruses in the background, which uses up lots of bandwidth, so ensure that is not the case.
Or you can also try disabling it temporarily. If the problem goes away, it's time to look for another antivirus program.
3. Update your network driver
Windows disconnecting from the Internet is probably also caused by a corrupt network driver. And you can fix it by updating or reinstalling the network driver.
If you're not sure which network driver to update or how to update them, follow these steps:
- On your keyboard, click the Windows key and R at the same time to invoke the Run box.
- Type hdwwiz.cpl and press Enter.
- Click Next.
- Choose your network adapter, then click Next.
- Select Search automatically then click Next.
If there is no new driver available, follow steps 1 to 4 and select Browse my computer for driver software instead of Search automatically.
Then choose Browse and download the latest version of your network adapter driver from its manufacturer's website. Once you've downloaded it on another PC (if you can't access the Internet on yours), transfer it to your PC with a USB flash drive or external hard drive, and then install it.
4. Check firewall and malware protection
If you tried everything without success, it may be time to check your firewall and malware protection. Different programs can cause problems with internet connectivity.
In most cases, your PC's security software isn't the problem—but if it is, you need to know before you go and delete everything else on your computer. Firewalls prevent uninvited users from accessing your network or computer, while anti-malware software keeps potentially harmful viruses from infecting your system.
Both are important for keeping unwanted entities out of your network and off your hard drive, so if either one is turned off for some reason, it could be causing your Internet connection problems. So, you can fix this by simply turning it back on.
- Turning a firewall on is simple—just follow these steps:
- Select the "Start" button, then type "firewall."
- Select "Windows Defender Firewall."
- Choose the option to "Turn Windows Defender Firewall on or off." If prompted by the User
- Account Control dialog for permissions, click "Yes."
- Select both "Private" and "Public" network settings to turn Windows Defender Firewall on. (On some older versions of Windows, only one setting may be available.)
5. Change ISP DNS information
Another reason your PC keeps disconnecting to the Internet may be a problem with the DNS information you are using on your network.
A DNS address is an IP address that has been assigned to a domain name on the Internet. It is a protocol
used by all Internet users to access websites. When an ISP assigns a DNS address to its customers, this
DNS address will handle all their browsing requests. When such DNS servers fail to perform as expected, there are high chances of getting disconnected repeatedly on the Internet. This can be caused by many factors and may even be down to the server being overloaded or overwhelmed.
You can change the DNS settings of your computer to Google's public DNS server or OpenDNS.
However, it’s highly recommended to use Google's public DNS server because it is more accessible and reliable.
While there are many potential reasons your computer may be disconnecting from the Internet, these five troubleshooting tips should help you get started. Have you tried any of these solutions? If not, give them a try and see if that fixes your problem. If it doesn't, or you're still having trouble after trying these tips, don't hesitate to reach out for professional help.
